Contact Us

Answering Your Inquiries About Our Card Club

General Inquiries -

Game Info. - (408) 437-5550

24 hours a day, 7 days a week


If you have a gambling problem


call 1-800-GAMBLER or visit

May I write a personal check for chips at the Main Cage?

Yes! However, strict state and federal guidelines must be followed. A casino Shift Manager and credit committee gather information from credit bureaus and banks to determine approval process and limits.

Bay 101 Casino offers many great customer service options and one of the most convenient is check cashing privileges. You can cash both personal and payroll checks by providing just a few personal items of identification, with casino manager approval.

Personal check cashing requires a completed application form,with voided personal check and valid state ID. The application approval process may take up to 10 days.

Payroll check cashing also requires a completed application form, with voided personal check and valid state ID.

Bay 101 Casino cannot process or cash:

  • A check issued from out of state
  • A hand-written or hand-signed payroll check
  • A check over $2,000
  • A check more then seven days old
Does Bay 101 Casino accept other casino chips?

No, Bay 101 Casino only accepts Bay 101 Casino chips.

Can players get a check for their winnings at Bay 101 Casino?

Yes, Bay 101 Casino can issue a casino check for your winnings!

Is WiFi available at Bay 101 Casino?

Yes, anywhere inside Bay 101 Casino, or The Province.

Does Bay 101 Casino have slot machines?

No, only card games.

Is there a dress code for Bay 101 Casino guests?

Yes - Dress comfortably, but please, no tank tops or flip flops.

What times does Bay 101 Casino close?

Bay 101 Casino never closes! It is open 24 hours a day, 7 days a week, 365 days a year.

Where are Bay 101 Casino job postings made?

Potential job applicants are encouraged to contact the Bay 101 Casino Human Resources department for up to date job postings. To apply for a job with Bay 101 Casino, you must complete an application in person unless otherwise stated. Applications are accepted in the Human Resources office Monday through Friday (except holidays) from 6 A.M. to 11 P.M.

I drive an 18-wheeler. Can I park in Bay 101 Casino’s parking lot while I play?

Yes, Ample parking is generally available, but please call 408-437-5539 to find out where you should park during your visit, and to find out if your parking time is limited.

I self-excluded myself from Bay 101 Casino for five (5) years, but I would like to eat at The Province while I wait for my friends. Is this OK?

No, sorry. Self-excluded patrons may not be anywhere on the Bay 101 Casino premises until the after the expiration date of their self-exclusion agreement.

Can I bring my children with me while I eat at Bay 101?

Yes, However children under 21 must be accompanied by an adult, 21 or older, while on the Bay 101 premises, and children under 21 are never allowed on the gaming floors.

I’m 18 years old and enjoy playing at the Native American casinos, but would like to play closer to home. Can I also play at Bay 101 Casino?

No, sorry. You must be at least 21 years old to play any games at Bay 101 Casino.

I’m over 21, but I seem to get carded often when I play at Bay 101 Casino. What can I do about this?

Easy! Just stop by the Bay 101 Casino Security office, show your ID and get your hand stamped. This will prove that you have been verified as over 21 years of age, and eligible to play at Bay 101 Casino.

How do I get to Bay 101 Casino using public transportation?

The closest light rail station is the Metro/Airport Stop, which is located just across the street from the main entrance at Bay 101 Casino. Please call the VTA 408-321-2300 or visit for an updated schedule. The nearest bus stop is the Metro Drive Bus Stop on North First Street, also located just across the street from the Main entrance at Bay 101 Casino.